Very easy to find somebody to help, and then very helpful. Prices are generally surprisingly reasonable. I always try to support this local East Hampton institution.
An excellent selection at very fair prices.
It's normally hard to find someone to help you in this store, and when you do, they're often not able to help. The keys they make don't work. I would have given three or four stars, but this past summer, one of their employees (who was still wearing a True Value Hardware uniform shirt) was skateboarding in town, and veered into my lane with no warning, so that I almost hit him. He then gave me the finger. I rolled down my window and told him to signal with his arm next time because I didn't want someone to him him. He responded by screaming that I should go you-know-what myself. It would be a nice store if they hired competent staff.
Although Amazon is great, these guys are better. A well stocked store with knowledgeable employees, this store is always there in a pinch in the middle of a project. From the smallest screw to replacing torn window and door screens, Village Hardware remains your friendly neighborhood hardware store. And really how can one complain about the prices given the rents charged in East Hampton! Sure I could have purchased that $0.50 O-ring I needed to fix my power washer from Amazon for $5 for 225 pieces, but do I really need 225 of them, and to wait several days for it? Another example, I searched for hours to find a part on Amazon to fix a handheld shower head, but hmmm what key words to search for when you do not know exactly what the part is called. Last week, walked in here told them my problem and within a minute I had the part in hand to fix it. The part is called something so generic like "on-off shower valve" I would have never found it and realized it was the correct product online! Lastly I should mention, the gallon of furniture stain I ordered from Amazon, which took 2 weeks because the first shipment was damaged in transit, and then the replacement item finally arrived with the bottom of the can dented on one side by several inches, meaning the can could not sit upright while I was staining furniture, and I had to pour the entire can into another bucket. Some things are just not meant to be shipped!
Had a great experience. These types of neighborhood True Value shops are the mainstay of hardware stores in small towns and this one is no exception. Gene was very helpful in assisting me to find what I need. Everyone was professional and polite, even on a busy Saturday in the height o summer.
Village True Value Hardware is a Canadian Hardware Store based in Hampton, New Brunswick. Village True Value Hardware is located at 32 Newtown Ln, East Hampton, NY 11937, USA, Hampton, New Brunswick 11937, Canada.
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